The black dots you see in the cereal are not brown rice..if that is what you are thinking.Wx opened Jarrett's box of Healthy Times' Barley Cereal on Sat and to our horror, we found little bugs crawling and flying around. We are talking about a premium brand of baby food..organic some more ok..and we got bugs flying out of the box!!! Tsk tsk..you can be sure I will not be buying from them in the future.
I called up the supplier and spoke to the guy in charge. He sounded nice, friendly and (lucky for him) apologetic. I think I would have kick up a big fuss if he had sounded nonchalent about the whole thing. Imagine if the bugs were hidden deep inside the box and we fed Jarrett with the cereal. I would be ready to commit murder! But well, I didn't have to resort to such drastic measures. The guy offered a very..........long explanation and will be making a trip to my office to replace me with a new box of cereal. Nice...good customer service which is how it should be.
2 comments:
oh boy, we use this brand too. i'm going to be extra careful from now. the wooden toy you saw on my blog - i don't know where it's from as it's a gift but i'm guessing you might want to try places like ELC? They seem to have some wooden stuff there. it's actually for a very young baby, but ellis seems to like to use it to help her stand. altho, it is really not very stable so we have to keep one hand on it while she's doing it.
haha..i thought it's one of those walker kind of thing to help babies to learn how to walk. nvm then..i shall stick to using my sofa and jarrett's cot then.
watch out for the bugs! best to pour everything out, into a container to check.
Post a Comment